If the game youre trying to play

If the game youre trying to play is already installed but wont play because the console has suddenly stopped reading the disc, another possible reason for that may be corrupted game files. Try reinstalling the latest firmware for the console and preferably, formatting everything in the time being. It might help other users get rid of the issue. But if you dont always play online or turn off auto-update, you have to update the firmware manually. Usually, a tissue does the job, but make sure that it is not rough.

When holding a disc, try to hold it at the edges to avoid fingerprints on the surface. oppo bdp blu ray player cd https://support.na.square-enix.com/faqarticle.php?id=5382&la=1&kid=67457&ret=faq https://support.na.square-enix.com/faqarticle.php?id=5382&la=1&kid=67455&ret=faq Here are the methods to fix PS5 disc issues: Discs are physical devices that are very sensitive to dirt and smudges. The PS5 not reading disc can be specific to your console and PS5 Support can possibly fix this and if your PS5 is in warranty then it will be fixed easily. leaving the PS5 running for a long time can lead.

hilo Position the console, so the PS logo is facedown, and the disc slot is on your left side. If the error is hard to remember, try writing it down. Update Your PS5 Firmware/Reset Your PS5, Fix AirPods Not Working with PS5 [Solve Under 3 Minutes], What CPU is Equivalent to PS5? There are 3 main reasons why Your PS5 wont read discs:Disc drive may be damaged.The Disc might be dirty.Or PS5 Software may not be updated. This is a special software environment that allows the console to run on bare functionalities. This is a straightforward thing, but it is something that often can help. Please do take the time to read our new, more informative, easier to read and easier to understand, Look for black rings on the optical (disc) drive, including a circle of black plastic film. Stick with me to the very end as I walk you through the solutions step-by-step. Press and hold the power button until you hear the second beep and will boot in. A game or movie disc may already be inserted, either because you forgot about it or someone else has been using your console. What is a product code? You have to make sure that the pressure is not intense and completely dry so that there is no potential damage to the thing. If the regular reboot wont help, your next move is to restart your PS5 to Safe Mode. Repositioning the console horizontally solved the issue for them. The safe ways of doing this are to use compressed air or a blower. https://support.na.square-enix.com/faqarticle.php?id=5382&la=1&kid=70337&ret=faq They will fix the issue for you.

Burned discs or any kind of CD wont work on any PlayStation. The media remote is unnecessary since media apps are included on just about every 4k tv. Not Recognising Disc? In order to avoid having disc reading issues, make sure that you clean the disc properly or to check it for scratches or cracks. PS3 or older discs wont work on PS5. If I take out the disk and reinsert it everything is fine. Weve created a coherent guide for every known way to fix the PlayStation 5 disc read problems so lets get started with what you need to do right now! We hope that one of them worked for you and if you have any questions, feel free to let us know. Your email address will not be published. Connect the DualSense Controller to the console and press the. Sometimes these issues occur because of system glitches, and resetting/updating the System can fix it. Visit our TheDroidGuy Youtube Channel for more troubleshooting videos and tutorials. Remember, resetting will wipe off all the data on your drives. Hey mate - I'm getting this issue too.Have an external HDD attached for ps4 games.Just wondering if you got hold of Sony support to see what they said? You may need to open up the PS5 to better access the disc drive and completely clean it. How To Send PS4 Friend Request Or Invite NEW in 2022! I've gotten this a couple times. Eject the inserted disc from your PS5 by pressing the eject button. Sony has a dedicated PlayStation Fix & Replace service for any kind of console issue. Encountering issues with discs is super frustrating, especially because you paid 100$ more to buy the standard edition with the disc drive. https://support.na.square-enix.com/faqarticle.php?id=5382&la=1&kid=68223&ret=faq Take a clean, soft cloth and clean the disc surface with it. I have this problem and I am using an external. If your PS5 is not accepting and taking in the disc you are trying to insert, the first thing you should do is ensure you are inserting the disc in the correct alignment. But if you know what youre doing, then this is something you can do. Newer PS5s might not have this film. You probably wont be surprised to hear that weve updated our Privacy Notice. And if it does not work, then that confirms that the issue is with the consoles disc reader instead. Unable to Start Game Once it worked I plugged the hdd back in (in another usb slot than the one I originally used) and since then I am not getting the unsupported disc message. Unable to Log into Character Also, check out if you canuse a keyboard and mouse for PS5. From the Safe Mode menu, select the 1st option. The disc drive mechanism may be broken, the disc sensor or eject button may have issues, or there may be a bug in the firmware that's preventing the system from accepting, reading, or ejecting discs. https://support.na.square-enix.com/faqarticle.php?id=5382&la=1&kid=70211&ret=faq As a tech geek, I have researched and explored several ways to diagnose and solve the problem. https://support.na.square-enix.com/faqarticle.php?id=5382&la=1&kid=70215&ret=faq It doesn't matter if you have problems with PS5 and backward-compatible PS4 game discs or Blu-rays and DVDs; this page will help you learn why your PS5 disc drive is not working and guide you through possible solutions to mend the problem. So, restarting PS5 in safe mode has solved the error for many users. Can I use the same character on both the PlayStation5/PlayStation4 and Windows versions? Simply. Check if the console is reading the disc now. So, if the issue turns out to be with the disc and not the console, you might want to consider taking the disc back to the seller and asking for a replacement. Hopefully, one of the methods worked for you, and you are enjoying the game you wanted to. [Definitive Answer 2022], How to Deactivate All PS5 Accounts [2022 Guide], How to Fix PS4 Error ws-44949-0 [2022 Working Solutions]. Before reaching that stage, it's worth narrowing things down to the specific problem you're dealing with: If your PS5 can't use a disc correctly, try these troubleshooting tips to get it back up and running: There are many different disc issues that you can run into. Clean the disc with a soft cloth to remove any potential dirt, print, or temporary scratches. The first thing you need to do is check the disc if PS5 Not Accepting Disc is occurring when you insert the disc. Eject the disc from your PS5 either by pressing the eject button. For customers intending on purchasing the PS5/PS4 version. If it isn't, they can advise you on any other repair options and help you decide what to do next. If it doesnt help, try out the following workaround. If the disc drive still does not accept the disc, then move on to the next steps. Heres how to fix it, How To Fix God Of War Crashing On Steam | Easy Solutions [2022]. We often time dont remember and take into account cleaning them. Insert the disc vertically with the labeled side facing left. https://support.na.square-enix.com/faqarticle.php?id=5382&la=1&kid=70219&ret=faq Wont Accept Disc? Here are the steps to update PS5 firmware: Wait until the console downloads the update, rebuilds the database, and restarts itself. If thats not possible, contact Sony so youll be guided on how to send in the console for repair. Dont panic. It's possible someone inserted a disc without you realizing it, or you forgot. If none of the solutions above has helped you so far, it means that the cause of the problem is likely something deeper within the system, probably a bad optical drive. Troubleshoot When a PS5 Can't Take, Read, or Eject a Disc, How to Fix a PS4 That Won't Take, Read, or Eject a Disc, How to Fix It When Your PS4 Won't Turn On, How to Fix a PS4 That Keeps Ejecting Discs or Beeping, How to Fix It When Your PS5 Wi-Fi Is Slow, How to Fix It When Your PS5 Won't Turn On, 12 Things to Do When Your Xbox One Won't Read a Disc, How to Fix the PS5 'Cannot Connect to the Wi-Fi Network' Error Message, Xbox One Controller Not Recognizing Headset? However, you might face some issues with the PlayStation accepting, reading, or recognizing a disc. Turn off the PS5 by pressing the power button on the console. Only do this if you feel confident about disassembling devices. If the steps mentioned above didnt work for you, then maybe your disc isnt compatible with the PS5. If it works now, great. To learn more about how we use the cookies, please see our How To Fix Assassins Creed Valhalla Crashing | NEW 2020! If your PS5 is positioned vertically on the stand, make sure you insert the disc with the, And, if your PS5 is placed horizontally, the. And if you got any questions just let us know in the comment section. Debris or outside objects stuck inside the disc drive will prevent discs from being read, recognized, and ejected: If your PS5 doesn't read or recognize any discs, you mustresetyour PS5. Do you have an external hard drive or anything else connected to the usb ports on the back? Also, check out our experts recommended best PS5 adventure games of all times. To know more about data protection and affiliation, please visit the above pages. I will try what you suggested but this seems a bug that Sony need to be aware of. And of course, if the issue is on the disc reader you would have just wasted your time. . 10 Best Gaming Desks For Better Gaming Experience! Required fields are marked *. You hear an audible click when the cover is secured. Privacy Notice. Once the PS5 has entered Safe Mode, there will be seven options for you. If it turns out that the disc isnt the issue and that your console is, this is where you come. FINAL FANTASY XIV is playable on the PlayStation5 and PlayStation4 consoles. Push the limits of your system like never before. You are free to manage this via your browser setting at any time. The PS5 can't read PS3 or older game discs. Inserting the disc incorrectly can be the reason behind the console not reading or accepting the disc. Clean the interior of your PS5 disc drive. Press and hold the power button down to turn it off. PS5 Not Reading PS4 Discs? Also, check out our separate post on fix PlayStation 5 keeps turning On. https://support.na.square-enix.com/faqarticle.php?id=5382&la=1&kid=67471&ret=faq Millions of different units mean millions of potential problems, and one of the issues persistently plaguing game consoles is the disk reading capabilities. The exact reason behind this issue is unknown. Reboot your PS5. Clean it carefully with a microfiber cloth, and then try to insert it again. But if any of the steps dont work for you, simply move onto the next one. Most of the time, these are temporary issues you can fix at home following my guide carefully. The preferred liquid would be a chamois or foam cleaning solution. Try it the other way round if the console doesn't read the disc.

Burned discs and CDs will not work!

Junaid is a part-time freelance writer for GamesBustop. Check you're inserting the disc the correct way. How To Fix Unable To Create PSN Account On The PS5 | NEW 2020! The Reddit home for PlayStation 5. cookies policy. Started happening to me today, and I have an SSD external! If your console fails to recognize or read the disc or copy from the disc, the first thing you should do is clean it properly. You will not lose your personal data while using this solution. It happens to me once in a while. If vertical, the art should face left. If PS5 boots back into a safe loop then you can check if PS5 Not Accepting Disc is solved. Place the console on a soft cloth on a flat surface and remove the base. Turn it on again by pressing the power button and check if your issue is resolved.

Position yourself towards the disk drive slot.

However,, Usually, the average modern gaming laptop comes with two GPUs. However, if you wish to attempt a fix by yourself heres what you do. Upon restarting, it will start copying immediately. How To Fix PS5 Wont Turn On | No Power Issue | NEW 2020! So, if this doesnt work then continue reading the next solution PS4 Error CE-30005-8. Clean your game or movie disc. You can fix PS5 not accepting discs by knowing how to insert the disc properly in PS5. Since the PlayStation 5 is a very new console, we dont recommend unscrewing anything while doing this. Place your palms near the top corners and grip the edge of the cover.

You should make sure that its not too scratched though because it weakens the lens to read damaged discs. Also, check out our separate post on why does the PS5 turn off randomly? When a PS5 has trouble handling discs, it's usually due to a problem with the physical hardware, the console firmware, or a damaged disc. Dont worry, we dont judge! If that works without any hassle, chances are the first one is physically damaged. Clean your PlayStation 5s disc drive. I have to eject the disk and re-insert it to show that its there.

Before rebooting your console from Safe Mode, try restarting it normally: Turn off your console by holding the power button down for several seconds. If you don't see the PS logo on the top of the console and the disc drive is on the upper right side of the console, then the PS5 is upside down. Here is how to backup all your data on an external drive: Also, dont forget to check out our experts tested best keyboard and mouse adapter for PS5. Your PlayStation 5 console is not taking in, identifying, or ejecting the discs you are trying to insert or have inserted into the disc drive. Remove all cables and devices from the console. How to Fix Fortnite Missing Files error on Windows 10 upon launch (Epic Games), How To Fix Call Of Duty Warzone Dev Error 6164 | NEW in 2022, How To Fix Dark Alliance CE-34878-0 Error | Crashing On PS4, How To Fix Destiny 2 Packet Loss and Lags On Steam, How To Fix Dead By Daylight That Stops Responding on Xbox Series S, How To Delete Your Netflix Account in 2022 | NEW Complete Guide, Animal Crossing New Horizons Guide To Know Real Art From Fake, How to Fix Dread Hunger Keeps Freezing Issue on PC, DayZ Keeps Crashing? Since PlayStation 5 games are very new at the moment, returning them shouldnt be a big deal. A simple restart after you eject the external would probably fix it, too. If your console is still not reading the disc, or not recognizing it, or cannot play the game from it after trying all these workarounds, then maybe you should contact and visit the local service center. So, lets get into steps for both of these potential problems. I'll try the steps suggested. Resetting your PS5 will not guarantee that your console will start reading discs again afterwards but at this point, theres nothing much that you can do. So, take some time to decide if you really want to try this out. DayZ Wont Download Problem? There can be a myriad of things that can result to your PS4 not reading a disc. Do keep in mind, if you have multiple discs try running all of them. Check out the easiest way to take screenshots on PS5. Some weak lenses can read a few discs but not many, and if your console cannot read more than one disc, it might still be an issue with the disc reader. I want to find out more about the PlayStation5 version of FINAL FANTASY XIV. Can I upgrade from the Free Trial to the PlayStation5/PlayStation4 full version? Graphical Issues Call of Duty is Coming Back to Steam, The Best Tripod Stands to LEVEL UP Your Experience.

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